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Call Center Management on Fast Forward: Succeeding in Today’s Dynamic Inbound Environment
In stock. Dispatched from United Kingdom. Some wear and stain but otherwise good condition. Dispatched within 3/5 days. Good reading if u r into call center. thank you
Amazon.co.uk Price: $21.44 (as of 08/02/2021 17:35 PST- Details)
“We need to deliver a great customer experience.’ How often have you heard these or similar statements? And how often has a manager given a clear and meaningful definition of what a great customer experience (CX) actually is, or even proposed an idea about how to accurately measure it? In many organizations CX has become [...]
Amazon.co.uk Price: $5.86 (as of 08/02/2021 17:51 PST- Details)
Take your performance to the next level with our tried-and-tested guide on innovation. The Innovation Workout has been specially developed to be clear, simple, very easy to follow and highly effective. Our unique pre-workout test will help you identify your weak and strong points and the straightforward 10-step improvement plan will show you how you [...]
New Mint Condition Dispatch same day for order received before 12 noon
New Mint Condition Dispatch same day for order received before 12 noon
New Mint Condition Dispatch same day for order received before 12 noon